Newroads Telecom Webhosting

Web Hosting Support Guide and Policies

You are seeing this page because you have not yet uploaded your web site or you do not have one of the acceptable index types reconized by this webserver. Please read the following information to enable your index.

Newroads Telecom will offer you the necessary support to get you started on setting up your website.

Here is some helpful information to get you started.

File Storage Areas

File Types	Storage Area (Directory)
You must put your files in the correct directory to view your website.
HTML, ASP, IMAGES	/web
PERL CGI's	/cgi-bin

Index Types

You must have one of these in your /web directory
to disable this page.
Index Types File Name
HTML index.html, index.htm
ASP index.asp

You must have one of these in your /web directory to disable this page.
Index Types	File Name
HTML	index.html, index.htm
ASP	index.asp

Program Paths

Program Path
PERL /usr/bin/perl
Sendmail /usr/bin/sendmail
Date /bin/date

Program	Path
PERL	/usr/bin/perl
Sendmail	/usr/bin/sendmail
Date	/bin/date

Calling CGI's - You can call you perl CGI's with the following format:
- http://yoursite/cgi-bin/cgi/yourcgi
Where 'yoursite' is your website name and 'yourcgi' is the name of your CGI script.

Email Support - Email correspondance with our webhosting department should be directed to webhosting@newroadstelecom.com

Upload Support - We will help you determine if your files have been uploaded correctly and that the permissions and paths to the perl interpreter and sendmail are correct. We do not offer support for CGI debugging.

Cron Jobs - We do not allow any crontab services or jobs running on our webservers.

Modification of Server Configuration Files - We cannot honor requests for adding aliases, script aliases, and the like on a customized basis. We must maintain the ability to make quick network changes without disruption of service to our customers. Custom configurations make this virtually impossible.

Daemons and/or Servers, etc.
- We do not allow the use of continuously-running programs (daemons).
- Ill-behaved scripts are not allowed and may be removed at the expense of the website owner without notification.
- All CGI programs have a cpu usage limit and a time limit. CPU intensive programs are prohibited. No script can consume more than 5 minutes worth of CPU time.

Sequential Search Engines - No excessive disk usage. Large directory CGI script searches sequentially are not allowed; the same directory as a random access file is OK.